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Health & Wellness Support

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Last updated date: 6/18/2024

At MarketAxess, supporting your health goes far beyond offering traditional benefits. We also provide programs and resources to help you feel your best and manage your health care with ease.

Mental Wellness

Your mental health is just as important as your physical health. We encourage you to use the resources the company provides to help you get the support you need, manage stress, find balance, or address a challenging personal situation.

Benefits for mental wellness

EAP & Emotional Support

MarketAxess wants you and your family to be happy and healthy. That’s why we provide the Employee Assistance Program (EAP) through SupportLinc. The EAP offers confidential, 24/7 support to you and your family members at no cost to you. The EAP is much more than counseling — it also offers a wide range of additional services to help you care for your emotional wellbeing and balance your work/life responsibilities. You also have access to emotional support benefits outside of the EAP. Learn more below.

EAP benefits

Your EAP provides counseling (up to 6 sessions in person or via video), work-life support, and many additional services including personalized text therapy through Textcoach, self-guided emotional fitness resources through Animo, a digital Mental Health Navigator, and a variety of self-serve toolkits, flash courses, educational tip sheets and more. It's all available at no cost to you.

Get help with a wide range of issues, including:

  • Stress/emotional issues
  • Anxiety and depression
  • Bereavement
  • Legal questions or concerns
  • Marital/family conflicts and relationship issues
  • Childcare and senior care
  • Financial problems
  • Alcohol/substance abuse
  • Work-related issues

Learn more about your new SupportLinc EAP 

Review the EAP Support Summary for more information.

Access the SupportLinc EAP starting January 1, 2024 

Call 888-881-5462 or visit SupportLinc’s EAP website (group code: marketaxess). Once you've logged in, you can take the short Mental Health Navigator survey to receive personalized guidance and access the resources that best fit your needs.

Additional benefits

Get virtual counseling

Virtual Visits are an easy option when you want behavioral health care from the comfort of your home. Learn more.

Find a trusted behavioral health provider

You’ll save money by staying in network. Log in to United Healthcare’s website at myuhc.com and click “Sign In” to get personalized search results based on your plan. Alternatively, you can search for behavioral health providers without logging in (choose “Employer and Individual Plans,” then enter your search criteria). New York-based employees can also see in-network providers at the Mount Sinai Health Center.

Use the AbleTo Self Care app

Access the latest self-care techniques, coping tools, meditations, and more, all at no cost to you. AbleTo’s Self Care app gives you new, personalized content each week to help you boost your mood and shift your perspectives. The app offers tools for mood tracking, meditation, habit tracking, and more. Sign up for free using our medical plan group number (919907) and follow the prompts to create your account. You can also download the AbleTo app from the App Store or Google Play.

Call an advocate

Feeling stuck? Not sure where to start? Call the number on your UHC medical plan ID card to reach an advocate who is specially trained to answer your questions or find answers for you. Advocates have access to a team of professionals skilled in behavioral health, emotional wellbeing, clinical care, pharmacy, and much more. This service is provided at no additional cost to you.

Pregnancy and Postpartum Care

Welcoming a newborn child is an exciting – and stressful – time in any parent’s life. Through Maven, MarketAxess provides you and your partner with pregnancy and postpartum support, anytime and anywhere.

Your Maven membership is free if you are enrolled in a UHC medical plan through MarketAxess. There are no copays or out-of-pocket costs for Maven visits or resources. Maven offers 12 months of pregnancy support, including 3 months postpartum, with 24/7/365 access to a dedicated care advocate.

Join today to get support with things like:

  • Answering pregnancy questions between doctor’s visits;
  • Creating your birth plan;
  • Returning to work; and
  • Scheduling virtual appointments with 30+ specialists, including OB-GYNs, nutritionists, mid-wives, doulas, lactation consultants, and postpartum mental health and infant sleep coaches.

Participants can also join drop-in groups, read articles related to pregnancy, and take on-demand classes, like pregnancy 101 and Infant CPR.

Maven is here to support you through those sleepless nights, first smiles, and everything in between!

Learn more and sign up for Maven

To get started, download the Maven Clinic app or visit https://mavenclinic.com/join/uhc-join.

Wellness Stipend Program

To make getting and staying fit more affordable, MarketAxess offers the Wellness Stipend Program. Through this program, the Company will reimburse up to $1,000 of your eligible wellness and fitness expenses each year. To be eligible you just need to be with MarketAxess for 1 year.

Stay active, save money

You can get reimbursed for a wide range of expenses, including:

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  • Gym memberships
  • Citi Bikes
  • Purchase of fitness equipment
  • Classes: yoga, karate, spin, dance, etc.
  • Personal training
  • Pool memberships in residential buildings
  • Running clubs
  • Bright Horizons emergency back-up care
  • Nationwide pet insurance
  • Student debt payment service
  • Tuition reimbursement
  • Ski lift tickets

Getting reimbursed

Reimbursement for fitness expenses
To qualify for reimbursement, the fitness expense must meet the following conditions:

  • The fitness activity must be for the employee’s use (not a family member’s use)
  • The activity must be recreational and fitness based, not medically based
  • The amount reimbursed can’t exceed the actual cost of the fitness expense

Reimbursement for other wellness expenses
To qualify for reimbursement, your expense must meet one of the following conditions:

  • Enrolled with Nationwide Pet Insurance
  • Utilize Bright Horizons services such as emergency back-up care
  • Payment of student debt for you or your dependent
  • Tuition Reimbursement above the $5,250 level*

* Must have received payments of $5,250 from the MarketAxess Tuition Reimbursement Program, and all new tuition expenses must qualify under the same program parameters.

How to get reimbursed

  1. Connect to Salesforce via OKTA and launch “US Wellness Stipend.” If you need assistance with Salesforce, please reach out to Help-Salesforce@marketaxess.com.
    • If you do not have access to Salesforce, go to RES.marketaxess.com, pick “Production” and under Profile select “Wellness Stipend.” Reach out to Helpdesk with any problems with RES.
  2. Provide the following:
    • A completed application
    • Description of activities or services (from a website or brochures)
    • Proof of payment including dates of purchase
  3. Receive reimbursement via payroll. Requests will be reviewed and if approved, payment will process through payroll. Payment is processed the 2nd payroll of every quarter (January 31, April 30, July 31, and October 31). Requests for reimbursement must be submitted at least 10 business days prior to the payroll date. An employee must be an active employee on payment date and not under notice of termination.

What is an eligible wellness/fitness organization?

Reimbursement for recreational fitness and other wellness expenses will be considered as long as the organization:

  • Is an established business as evidenced by brochures or website
  • If fitness reimbursement, then must encourage cardiovascular health
  • Can provide a receipt or proof of purchase for all payments made by the employee

What’s not eligible?

Examples of ineligible expenses include:

  • Vitamins and supplements
  • Child care
  • Fitness accessories & clothing

For more information

The Wellness Stipend Program is offered by MarketAxess as an employee benefit. MarketAxess determines all aspects of the program including participant and recipient eligibility and may amend or terminate the program at any time. MarketAxess reserves the right to deny a reimbursement on any basis if, in its sole discretion, it determines that the providers do not meet the intent of the program. Employees are encouraged to check with Human Resources prior to making a purchase to confirm that the wellness activity and vendor qualify under the Wellness Stipend Program.

Gym Memberships

Take advantage of exclusive gym membership benefits available to you as a MarketAxess employee! Both Equinox and Crunch gyms are eligible. UHC members have access to One Pass Select.

UHC One Pass Select

With the “Classic" One Pass membership, you can access more than 12,000 gyms/fitness studios, and over 23,000 on-demand and livestreaming digital fitness classes.

Advantages include:

  • One Pass Select offers employees various membership tiers to choose from based on their unique fitness goals—along with additional benefits, including:
  • No long-term contracts or annual gym registration fees
  • Flexible fitness options with the ability to change tiers monthly
  • Multi-location access with no waiting period
  • The ability to add family members (ages 18+) at a 10% monthly discount
  • A convenient grocery delivery subscription

Sign up: www.onepassselect.com. You will need to log in using your UHC login details

Insert Member options for employees (from flier)

Equinox

Access:
All Equinox Gyms in the US. Find a location near you.

Features include:

  • Special privileges, including payroll deductions for payment
  • Unlimited group fitness classes
  • Unlimited access to on-demand classes online
  • Mobile app for tracking your personal fitness
  • Online class reservations
  • Full-service locker rooms

Sign up:
Complete the online form to inquire about membership or enroll yourself or a family member.

More details:
Email Lawrence Perry.

Crunch Gym

Access:
All Crunch Gyms in the US. Find a location near you.

Benefits include:

  • Discounted rate of $84.65 per month ($42.33 per paycheck)
  • Group fitness classes
  • Cutting-edge equipment
  • Online class reservations
  • Online nutrition program
  • Full-service locker rooms

Sign up:
Go to onlineccs.com to enroll yourself, enroll your spouse/domestic partner, or convert an existing membership:

  • Click “Employee/Member Login”
  • Enter password: axess (the password is case sensitive)
  • Follow 3 steps to enroll. Please pay attention to the section called “Important Notes Pertaining to Your Membership” for further instructions and/or details regarding the corporate membership.
  • You will receive a series of 3 emails confirming your enrollment and giving you further instructions on how to take advantage of what’s included with your membership.

More details:
Log on to onlineccs.com.